Data Processing Agreement (DPA)

Between: 1800 Office Solutions LLC ("Processor") and Client Organization Using 1800 OS Deals ("Controller")

1. Purpose

This DPA governs the handling, storage, and processing of Client Data uploaded to the 1800 OS Deals platform.

2. Definitions

Client Data: Any personal, financial, pricing, deal, or business-related data shared by the Controller.
Processing: Any action performed on Client Data, including collection, storage, access, or transfer.

3. Nature of Data

End-customer information (name, email, business name, lease data)
Pricing and quoting metadata
Digital signatures, initials, IP address, timestamps, and audit trail

4. Security & Confidentiality

The Processor uses industry-standard encryption, role-based access, and secured servers to protect Client Data. All data access is logged. Processor staff and contractors are bound by confidentiality obligations.

5. Subprocessors

The Processor may use certified third-party providers for secure cloud hosting, AI enhancement, and analytics. These subprocessors meet recognized data protection and security standards. A list of subprocessors is available upon request.

6. Legal Compliance

Both parties agree to comply with applicable U.S. data privacy regulations. Data processed by the platform complies with the Electronic Signatures in Global and National Commerce Act (ESIGN), UETA, and other applicable laws.

7. Rights of the Controller

The Controller retains all rights to the data.
Upon request, the Processor will provide a copy of stored data.
Delete data when required.
Maintain an audit trail of all signature activities.

8. Data Breach Notification

In the event of a confirmed breach, the Processor will notify the Controller within 72 hours, providing all known details, impact, and mitigation steps.

9. Data Location

Data is stored on secure U.S.-based cloud infrastructure.

10. Term

This Agreement remains in effect for as long as the Controller uses the platform and for 63 months thereafter with respect to data retention or legal inquiries.